Amtrak 

Amtrak

Overview

During my time at Amtrak, I worked on designing customer-facing products and collaborated with different teams. I worked on designing for both mobile apps and desktops. I will not be able to share all designs since they are internal to the organization.

Overview

During my time at Amtrak, I was fortunate to participate in designing customer-facing products and collaborating with different teams. I worked on designing for both mobile apps and desktops. I will not be able to share all designs since they are internal to the organization.

Role: UX Designer

Time: 1 year

Tools: Sketch, InVision, Figma

Team: Amtrak's UX Team

Role: UX Designer

Time: 1 year

Tools: Sketch, InVision, Figma

Team: Amtrak's UX Team

Summary

During my time at Amtrak, I worked on various projects and got to work on the end-to-end design processes from user research, wireframing, designing high-fidelity mockups, and usability testing to the shipping of the final product. I worked with the UX team on the new booking path for One Way and Round Trip Tickets and made updates to the Modify Flow. At Amtrak, we used a Mobile-first approach as we worked to make the booking path fully responsive. Please visit Amtrak's website or download the app and as you search for tickets you can walk through the new UI and User Experience that I helped design. 

Summary

During my time at Amtrak, I worked on various projects and got to work on the end-to-end design processes from user research, wireframing, designing high fidelity mockups, and usability testing to the shipping of the final product. I worked with the UX team on the new booking path for One Way and Round Trip Tickets and made updates to the Modify Flow. At Amtrak, we used a Mobile-first approach as we worked to make the booking path fully responsive. We originally released a Beta version of the site that received an increasing fraction of our website traffic before fully integrating it into the main site. Please visit Amtrak's website and as you search for tickets you can walk through the new UI and User Experience that I helped design. 

Learnings

• I collaborated with multiple teams like product, engineering, content, market research, etc.
  
• I got to polish my skillset and implement things I learned during my Master's program. 
• I learned about project management, governance, and how to pitch ideas to the leadership. 
  

Learnings

• I worked in collaboration with multiple teams like product, engineering, content, market research, etc.
• I got to polish my skillset and implement things that I learned during my Master's program. 
• I learned about project management, governance, and how to pitch ideas to the leadership.